Customer File Requests

Our hours of operation are 8:00 am – 5:00 pm (EST), Monday thru Friday.  If you have a file request, you can either fill out the form below, email us at filerequest(at) or call us at (877) 727-0022.  You will need to provide your name, company name, customer account number, contact number, email address, and the file(s) and/or document(s) you're requesting.

All requests will be processed and emailed at 4:00 pm.  Emergency requests will be processed immediately.  Requests can be mailed or delivered for an additional charge.  Individuals requesting files need to be on the authorization form.  If for any reason you have questions or comments, we are delighted to hear from you. You may call us or send us an e-mail at support(at)

City or Town:
State or Province:
Zip or Postal Code:
File Description: